Privacy Policy

Personal Data can be classified as any data that can be used to identify any person. We treat personal data carefully and we acknowledge that personal data is for YOU.

We collect personal data with your CONSENT only.

          We collect the following personal data to fulfill our contract with you;

• Your name (first and last name) (name of your business representative)
• Your business name.
• Your phone number, E-mail address, physical address, and other contact information.
• Payment information in some cases, you can read more on that from our payment policy.
• Feedback and other marketing communication feedback with us.
• Information about your device and internet connection like device type, IP address, device location, etc.
• Usage patterns are analyzed based on your usage of our services; they are used majorly for marketing.
• Social media information
• Your content (materials you input to our service).
• Your business data as we act as third-party processors in some cases.

We may need more than the personal data currently listed above from time to time and we will ensure we seek your consent before collection.

We make use of your personal data in many ways with absolute respect for your privacy. All these ways are in your interest as our users. Some of these ways are:

• To give you access to make use of our services.
• For marketing, marketing research, and marketing communication.
• To train our service to serve you optimally.
• To comply with regulatory requirements
• To keep up with high-security standards.
• To communicate with you
• For research and development
• To protect the service and your personal data

For other reasons, we may need to process your personal data from time to time. We will try to inform you but on occasions where we can’t, we will make sure the reason is in your interest and your personal data is protected.

There are very few occasions where your personal data will be disclosed beyond using it to fulfill our contractual agreement with you.

• We will disclose your data when you make a request for your data or mandate us to release it to another party. You can read more on that in section G.
• We may disclose some of your personal data to reasonable third parties to aid us to fulfill our obligations to you. You can read more on how we manage our third parties in section L.
• National Security and other legal requests for disclosure are important to us. We will make disclosures to authorities with the legal mandate to request personal data for issues concerning national security, fraud investigations, and issues of similar nature.
• We may also disclose your personal data to a different party if there is a change in our ownership structure like a merger, acquisition, liquidation, joint venture, or other asset transfer deal. We can guarantee, we will include clauses that ensure the protection of your personal data.

For clients in the European Economic Area (EEA), the UK, Switzerland, and other areas under the GDPR, we collect your personal data with your CONSENT only. We collect it to perform our contract with you or when we are legally obligated to or when collecting it is in our legitimate interest but doesn’t override your rights under the GDPR. These are the lawful basis under which we collect personal data and none of them overrides your rights. You can read more on rights in section G.

We try as much as possible to make sure they are no data breaches. We do this by making sure we treat your personal data as securely as possible. However, in the unlikely event of a breach, we will try to resolve it as soon as possible. We have an internal data breach mechanism that guarantees your safety even during a breach. We may report to the regulatory agencies if we deem it necessary to protect you that way. We may also let you know if it is going to be necessary to do so.

We may retain certain personal data to ensure we provide you with the best experience of our services. We retain personal data for as long as it is needed, and we protect them with the highest standards to keep them while giving you the best experience simultaneously.

It is your right to:

• Access your personal data.
• Request deletion of your personal data.
• Request Transfer of your personal data.
• Update your personal data.
• Stop our processing of your personal data.
• Withdraw your already given consent.

You can demand your rights by sending an e-mail to our data protection officer on info@empgrow.com.

WE WILL ALWAYS RESPECT AND HONOUR YOUR RIGHTS PROVIDED THERE IS NO LEGAL LIMITATION ON HONOURING YOUR REQUEST.

We make use of cookies and other related technologies to give you a better experience with our website, app, and our services. We have an elaborate cookie policy here that governs the use of cookies. Make out time to read through the policy to have an idea of how we use cookies.

We carry out marketing, marketing research, and marketing communications with your personal data. Marketing communications make it easier for our team to be in touch.  By default, agreeing to use our website is an agreement to receive marketing e-mails from us. You can opt out by sending an e-mail to. Also, we use clients’ personal data to carry out research that equally benefits you in the long run. When we do this, we try as much as possible to anonymize the data in a manner that nothing is identifiable to any individual.

The assurance we are always happy to give is that; to the best of our ability and with very impressive efforts, we ensure the confidentiality of your personal data, we maintain the integrity of your personal data is never tampered with, without your consent and we always make sure that access to your personal data is available within reasonable limits.

We make use of various third parties to aid us to provide our services to you. When we do, we make sure we only utilize companies that take privacy as seriously as we do. We have a list of the most used third parties on our services, below. However, we do not have the exact legal backing to list every single third party we utilize to fulfill our contract with you. The assurance we can give you is that; we will NOT expose sensitive data to third parties. We do so by anonymizing it. On rare occasions that it can’t be anonymized, we will take further steps like legal contracts to make sure it doesn’t end up getting breached.

Availability is a core of our data protection efforts. As a company that services a wide audience, we host our services in multiple locations across the globe. To make sure there is enough redundancy to make our service available any time it is needed from everywhere it is needed. We also try to service various local jurisdictions with a service that is quite local and peculiar to them.

We serve a global audience, and we try to comply with the data protection laws of the various jurisdictions we operate in. For clients in the European Economic Area (EEA), UK, Switzerland, and other areas under the GDPR, we know it’s not permitted to transfer the personal data of such clients out of the region. We try as much as we can to keep your personal data within the region but in a situation where we must transfer it out of the region, we make sure the same level of data security is available in the other region.

We review the privacy notice from time to time to make sure we are ahead in trying to protect your personal data. We will try to send e-mails and still reach out in other ways to keep you. However, it is SOLELY your responsibility to keep checking to be sure of the methods we are using to protect you.

We comply with the following privacy regulations;

• Australia: The Privacy Act
• Europe: European Union – General Data Protection Regulation [GDPR]
• India: Information Technology Act
• UAE: UAE PDP Law
• UK: The Data Protection Act 2018/ GDPR
• US (Virginia, California and New York, etc.): NYPA/ CPRA/ CCPA/ VCDPA and other relevant American privacy laws.

We make use of some cloud facilities to store some client’s data. We categorically state that every third party we make use of is compliant with local laws within the particular client’s jurisdiction and also appropriate acts in the client’s industry.

For comments, questions, or any request regarding data protection on our service, reach out to our data protection officer on info@empgrow.com .